The warranty period for most products appearing on the website is 2 years beginning from the date of purchase as indicated on the invoice or receipt. 

 

What does the warranty cover?

The warranty does not cover the repair or exchange of products resulting from misuse, accident, modification, unsuitable physical or operating environment, incorrect maintenance by yourself, or failure caused by a product for which is not responsible.

In what cases does the warranty become void?

Proof of purchase or shipment date is required to validate the warranty period. Warranty becomes void if equipment is modified, incorrect used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.

Packaging 
We offers a wide selection of packaging and customized packaging options for your custom USB Flash Drives. Please ask your Customer Service representative to recommend packaging options that is best suited for your promotion, gift, marketing campaign or upcoming convention. 
Do you have a customized packaging requirement? Speak to a Customer Service representative about minimum order requirements to create unique packaging options. If we don’t currently offer what you are looking for,  expert at sourcing what you need to make your promotional gift perfect for your event. 

QC system 
We perform strict QC measures according to our customers’ standards. Our QC system includes QC, IQC, IPQC, QE and QA. The QC staff are experienced and equipped with advanced machinery. In addition, the R&D department provides technical support throughout the entire production process. Besides carefully monitoring the quality of our products at every single stage of production from material and components to finished products, our QC people carry out spot checks right before delivery. Every effort we make is in order to ensure that our customers receive perfect products."Customer comes first," reminds us that quality is of key importance to providing customer satisfaction. To achieve that motto, we devote ourselves production and quality control. We believe through our efforts customers are sure to get 100% quality guaranteed products.